![]() Step 4: Verify network connection with Ping If a connected client's IP address is in the correct subnet, continue.įigure 2: Verify iOS Wi-Fi client's IP address.If a connected client's IP address remains blank or the client repeatedly connects but then quickly disconnects, go to Step 7.If a connected client's IP address is "Static" but not in the correct subnet, tap "DHCP" to set an IP automatically and tap "Renew Lease.".When the wheel disappears, tap the right-facing arrow after the network's name to view the client's assigned IP address. Note that whenever you're trying to connect an iOS Wi-Fi client to any network name, a spinning wheel appears to the right of that network's name. If your network appears immediately beneath the Wi-Fi slider, continue.You may be prompted for a password enter it and tap "Join." If this fails, go to Step 7. Tap your network's name to try to connect. If your network is listed but does not appear immediately beneath the Wi-Fi slider, your iOS Wi-Fi client is not connected.Click "Other" and enter your network's name manually. If your network's name is not listed, the AP or router may be hiding its SSID.Return to Settings > Wi-Fi on your iPhone or iPad and find your network's name - SSID - on the "Choose a Network" list. ![]() Verify your iOS client's connected service set identifier (SSID) and IP address. Figure 1: Verify iOS client's Wi-Fi radio is on and Airplane Mode is off When Wi-Fi is on, a Wi-Fi signal strength indicator will appear at the top left corner of your iOS client's screen. Be sure Airplane Mode is off and Wi-Fi is on by tapping the sliders as shown in the screenshot below. Use the Settings app to verify your iPhone's or iPad's Wi-Fi is on and ready to connect. If you are still having iPhone or iPad connection problems verify your iPad or iPhone Wi-Fi adapter is enabled. If there is an active wireless AP or router available, then proceed to Step 2 to debug the affected iOS client. Check port configurations at both ends and reconfigure as needed. If link status LEDs change, your device may be failing link auto-negotiation.
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